Legal

Privacy Policy

Who we are

Ecommerceville is an Amazon growth agency based at 34 Brown St, Glasgow G2 8PD. For any privacy question, email info@ecommerceville.com.

What we collect

When you fill in our audit form we collect your answers to the form questions: your monthly revenue band, your name, your email address, your phone number and your Amazon storefront link. We also record that you accepted this policy and the date and time you sent the form.

Why we collect it

We use these details to review your request, check whether we are the right fit for your brand, prepare your Amazon audit and contact you about it. Our legal basis is our legitimate interest in responding to your request, and taking steps at your request before any agreement with you. We do not sell your details or share them for anyone else's marketing.

Who can see it

Only the Ecommerceville team working on your request can see your details. They are stored securely with the hosting and database providers that run this website, who process them only on our behalf.

How long we keep it

We keep audit requests for up to 24 months after our last contact with you, so we can follow up and keep a record of our conversations. If you become a client, we keep your details for as long as we work together and as required by law afterwards. After that we delete them.

Deleting your details

You can ask us to delete your details at any time. Email info@ecommerceville.com with the subject "Delete my data" from the email address you used on the form. We will confirm once your details are deleted, within one month of your request.

Your other rights

You can also ask to see a copy of the details we hold about you, ask us to correct them, or object to how we use them, by emailing info@ecommerceville.com. If you are unhappy with how we handle your details, you can complain to the Information Commissioner's Office (ico.org.uk).